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Email templates and notifications

WP Job Portal sends emails when things happen on the job board: a new job, a status change, an application. You decide which of those emails go out and to whom, and you can rewrite each one. Everything is under WP Job Portal → Emails → Templates.

Before editing templates, check who emails come from and where admin notices go.

  1. Open WP Job Portal → Settings and the Email & Alerts tab.
  2. Under Email Sender Identity, set:
    • Admin Email Address: where admin notifications are sent.
    • Sender Email Address: the From address of every email.
    • Sender Name: the From name.
  3. Save the settings.

See Email & Alerts settings.

  1. Open WP Job Portal → Emails → On/off options.
  2. Find the email in the table. Rows are grouped under Company, Job, Resume and Miscellaneous.
  3. In the column for the recipient, select the icon to switch between Send email and Do not send email.

The columns are the possible recipients: Employer, Job Seeker, Admin, Job Seeker Visitor and Employer Visitor. A row only has switches for the recipients that email can go to. For example, Add New Job can go to the employer, the admin and a visitor who posted the job, while Delete Company only goes to the employer.

The Email Templates Options table with on/off switches for each recipient on the Company and Job emails

  1. Open WP Job Portal → Emails → Templates and select the email in the menu, for example New Job.
  2. Change the Subject.
  3. Change the Body in the editor.
  4. Use the placeholders listed under Parameters to insert details. For example, {JOB_TITLE}, {COMPANY_NAME} and {JOB_LINK} in the New Job email.
  5. Select Save.

Each template lists only the placeholders it supports. Type them exactly as shown, braces included.

Template Sent when
New Company A company is added.
Delete Company A company is deleted.
Company Status A company is approved or rejected.
New Job A job is posted.
Job Status A job is approved or rejected.
Job Delete A job is deleted.
New Resume A resume is added.
New Visitor Resume A visitor adds a resume.
Resume Status A resume is approved or rejected.
Delete Resume A resume is deleted.
New Employer Someone registers as an employer.
New Job Seeker Someone registers as a job seeker.
Job Apply Admin A job seeker applies; the notice to the admin.
Job Apply Employer A job seeker applies; the notice to the employer.
Job Apply Job Seeker A job seeker applies; the confirmation to the job seeker.
Job Alert A job alert is delivered. See Job alerts.
Tell A Friend Someone emails a job to a friend.
System Email Used for system messages such as the job alert report to the admin.

Some templates only appear when the feature that sends them is installed:

  • New Visitor Job, when visitors can post jobs (Marketplace Suite).
  • New Message Alert, for employer and job seeker messaging (Pro).
  • Applied Resume Status Change, for resume actions (Recruit Suite).
  • Purchase Package Admin, Purchase Package and Purchase Status, for packages (Marketplace Suite).

Both Emails → Templates and Emails → On/off options have a Send a test email button at the top. It sends a short test message to your own account’s e-mail address.

  • Test email sent. WordPress accepted it. If it doesn’t arrive within a few minutes, check the spam folder and your mail settings.
  • The test email could not be sent. Your site can’t send e-mail yet. The notice shows what WordPress said, if anything. An SMTP plugin set up with your mail provider’s settings usually fixes this.

On/off options also warns you when e-mails are sent from an address most mail servers reject, such as one on a bare IP address. Set a sender address on your own domain, as above.

WP Job Portal hands each email to WordPress’s mail function. Whether it is delivered depends on your server’s mail setup.

When a WP Job Portal e-mail fails, a red notice appears at the top of the plugin’s screens: Emails from your job board are not being sent. It says how many e-mails failed and since when, and shows the last error. From the notice you can Send a test email, open System status, or select Dismiss until the next failure. The notice also goes away by itself once an e-mail is sent successfully.

WP Job Portal → Site health → System status shows how many emails were accepted or rejected and the most recent mail error, and lets you turn on a reliable queue that retries failed emails. See System status and errors.

Job alert e-mails, including the ones from saved searches, end with “Do not want these emails any more?” and an Unsubscribe link. The link is added after your template text, so it stays even if you edit the Job Alert template. The e-mails also carry the one-click unsubscribe headers that e-mail apps use for their own Unsubscribe button. There is no setting to turn this off. See Job alerts for job seekers.