FAQ
Short answers to the questions site owners ask most. Each links to the page with the details.
The plugin and the products
Section titled “The plugin and the products”Is WP Job Portal free?
Section titled “Is WP Job Portal free?”Yes. The free plugin is a complete job board: jobs, companies, resumes, applications, dashboards, custom fields, approvals, email templates, weekly job alerts, RSS feeds and eight widgets. Pro, Marketplace Suite, Recruit Suite and Smart Search & Matching add more. See Introduction.
Do I need Pro to use a suite?
Section titled “Do I need Pro to use a suite?”No. Each product needs only the free plugin, version 2.7.0 or later. They do not depend on each other.
Are job alerts a paid feature?
Section titled “Are job alerts a paid feature?”No. Job alerts are free at weekly frequency. Pro adds daily, monthly and instant alerts and the job alert admin tools.
What happens when my licence runs out?
Section titled “What happens when my licence runs out?”The products you have installed keep working, and none of your data is removed. Installs, updates and support stop until you renew. See Install Pro and the suites.
Can I use one licence on a staging site and a live site?
Section titled “Can I use one licence on a staging site and a live site?”The Licences screen shows how many sites your licence has used and whether this site counts as a production or development site. Use Release this site to give a slot back before moving a licence.
I upgraded from an older version. What happened to my add-ons?
Section titled “I upgraded from an older version. What happened to my add-ons?”Twelve became part of the free plugin and the rest moved into the four products. Old add-ons keep working until you deactivate them. See Upgrading to 2.7.0.
Setting up
Section titled “Setting up”What is the difference between Careers & ATS and Job Marketplace?
Section titled “What is the difference between Careers & ATS and Job Marketplace?”Careers & ATS is for one company hiring for itself. Job Marketplace is for many employers posting to your board. You can change the mode at any time under WP Job Portal → Setup & Mode without losing data. See Setup wizard.
Will WP Job Portal work with my theme?
Section titled “Will WP Job Portal work with my theme?”Yes. It shows its pages through shortcodes, so it works inside any theme. You can change its colours on the Colors screen, add your own CSS, or override layouts from your theme. See Styling and templates.
Does it work with Elementor and the block editor?
Section titled “Does it work with Elementor and the block editor?”Yes. WP Job Portal has Elementor widgets for its shortcodes and for typography and colours, and blocks for the block editor. See Elementor.
Which shortcodes should I start with?
Section titled “Which shortcodes should I start with?”[wpjobportal_job] lists jobs, [wpjobportal_job_search] shows a job search, and [wpjobportal_employer_controlpanel] and [wpjobportal_jobseeker_controlpanel] show the two dashboards. WP Job Portal → Shortcodes lists them all. See Shortcodes.
Is it translated?
Section titled “Is it translated?”WP Job Portal ships with translations for many languages, including Arabic, German, Spanish, French, Italian, Dutch, Polish, Brazilian Portuguese, Russian, Japanese, Korean and Chinese. See Translation.
Can I move my data from WP Job Manager?
Section titled “Can I move my data from WP Job Manager?”Yes. The built-in importer copies users, companies, jobs, resumes, applications, categories, job types, tags and custom fields. See Moving from WP Job Manager.
Data and privacy
Section titled “Data and privacy”Where are my jobs and uploaded files stored?
Section titled “Where are my jobs and uploaded files stored?”In your own WordPress database, in tables whose names start with wj_portal_, and in a folder under your uploads directory (wpjobportaldata by default). Back up both.
Does WP Job Portal support personal data export and erasure?
Section titled “Does WP Job Portal support personal data export and erasure?”Yes. It registers with WordPress’s own privacy tools under Tools → Export Personal Data and Tools → Erase Personal Data. Erasure anonymises records that other records depend on, rather than deleting them. System Status has Privacy retention controls to remove old activity, messages and audit records automatically.
What happens if I deactivate or delete the plugin?
Section titled “What happens if I deactivate or delete the plugin?”Deactivating keeps all your data and sets the Default Page to draft. Deleting the plugin drops its database tables.
How do I report a security problem?
Section titled “How do I report a security problem?”Through the Patchstack Vulnerability Disclosure Program, which validates and handles security reports for WP Job Portal: patchstack.com/database/vdp/wp-job-portal.