Handling applications
You can see every application on the site in one list, or the applicants for one job. From there you open each candidate’s resume and take action on it. Employers see the per-job list for their own jobs on the site.
See all applications
Section titled “See all applications”Go to WP Job Portal → Candidates → Applications.
- Tabs: All, New, Inbox, Short listed, Hired, Rejected and Spam.
- Search: type in Search candidate, email, resume, job or company, or pick a Job or Company, and select Search.
- Sort: Newest first, Oldest first, Candidate A–Z, Job A–Z or Highest rated.
- Each row: the Candidate, the Job, the Rating, when they Applied and the Status. View resume opens the resume.
An application the candidate withdrew shows Withdrawn by candidate. It stays in this list, but the employer no longer sees it. See Applied jobs.
Open a job’s applications
Section titled “Open a job’s applications”- Go to WP Job Portal → Jobs.
- On the job, select Applications (n). The number is how many applications it has.
The page is titled Applicants. The top shows the job, with its type, company, category, location and when it was posted, and four counts: Applied, Views, Shortlisted and Hired. The ⋯ menu next to the title has All applications, Edit job and View job on site.
- Tabs: All, Inbox, Shortlisted, Hired, Rejected and Spam, each with its count. A new application starts in Inbox.
- Sort: Newest applications, Oldest applications, Highest rating, Name A–Z, Resume title A–Z or Newest resumes.
What each application shows
Section titled “What each application shows”Each applicant shows their name, their current tab as a badge, the resume’s title, when they applied, and details such as location, category, job type and expected salary. Which details appear follows the listing settings in Settings → Forms & fields → Resume. With Pro and the resume builder, it also shows their total experience.
On the right you may see:
- a match label such as Excellent Match, with the reasons under it (Matching Suite, when the match score is turned on);
- a star rating you can set (Recruit Suite);
- View Cover Letter, or No Cover Letter (Pro).
Applications sent with Quick Apply carry a Quick apply badge and show less, because they hold only the name, email, phone, message and file the candidate typed in. See Quick apply and visitor apply.
Actions on an application
Section titled “Actions on an application”Each applicant has up to three buttons.
View Profile opens the candidate’s resume.
Move to (Recruit Suite) moves the applicant to Inbox, Shortlisted, Hired, Rejected or Spam. Their current tab is marked current. Rejecting can ask for a reason. The job seeker can be emailed when the stage changes (Emails → Templates → Applied Resume Status Change). See Resume actions.
More holds the rest. Which items it has depends on your products:
| Item | What it does | Needs |
|---|---|---|
| Add Note | Adds a private note to the application | Recruit Suite |
| View Details | Shows the candidate’s current salary. Not shown for Quick Apply applications | Recruit Suite |
| Email Candidate | Opens an e-mail to the candidate | Recruit Suite |
| Prints the resume | Core | |
| Downloads the resume as a PDF | Pro | |
| Export | Exports this applicant’s resume. See Data export | Pro |
| Copy To Folder | Saves the resume into one of the employer’s folders. Not shown for Quick Apply applications | Pro |
| Send Message | Opens a message to the candidate | Pro |
| Recruitment details | Opens the candidate’s workspace: notes, tasks, interviews and offers. See Candidates and pools | Recruit Suite |
Above the list, Export All (Pro) exports every resume sent to the job, and Filters (Recruit Suite) narrows the applicants by title, name, nationality, category, gender, job type, salary or education.
Emails sent when someone applies
Section titled “Emails sent when someone applies”Three email templates cover a new application: Job Apply Admin (to you), Job Apply Employer and Job Apply Job Seeker. Edit them, or choose which are sent, in WP Job Portal → Emails. See Email templates.
What the employer’s email includes is set under Settings → Applications, in Resume Data in Email Sections and Resume Data in Email Fields. See Applications settings.